datacrow

Terms of Service

Last updated: June 13, 2026

These Terms of Service (“Terms”) govern your access to and use of the DataCrow application and website (the “Service”), provided by Milo Ketterhagen d/b/a DataCrow (“DataCrow,” “we,” “us”). By installing or using the Service, you agree to these Terms.

The Service

DataCrow captures storefront and order events from your Shopify store and forwards them server-side to the destination platforms you configure, with deduplication and attribution features. You are responsible for configuring destinations and for the accuracy of the credentials you provide.

Your responsibilities

  • You must comply with Shopify’s terms and the terms of any destination platform you connect.
  • You must provide all legally required notices to, and obtain all required consents from, your shoppers.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You may not use the Service for unlawful, deceptive, or abusive purposes.

Data processing

Our handling of personal data is described in our Privacy Policy and, where applicable, our Data Processing Agreement. With respect to shopper data, you are the data controller and DataCrow is your processor.

Fees

Paid plans are billed through Shopify based on your order volume. Fees are described in the app and on our Pricing page and may change with notice.

Availability and changes

We strive to keep the Service available but do not guarantee uninterrupted operation. We may modify or discontinue features, and we may update these Terms; continued use after changes constitutes acceptance.

Disclaimers and limitation of liability

The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, DataCrow is not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of the Service.

Termination

You may stop using and uninstall the Service at any time. We may suspend or terminate access for violations of these Terms.

Contact

Questions about these Terms? Email milo@ketterhagen.com.